Stock levels and prices on Decovo are synced automatically with your Shopify shop. NOTE: If inventory is set at less than 0 in your Shopify shop, items on Decovo are listed as 'out of stock.' To change this, you will need to update the inventory levels in your Shopify shop to greater than 0.
Inventory updates sent via API every 24 hours at a minimum.
It is critical that stock levels, prices, and descriptions are kept accurate and up-to-date at all times. You must notify Decovo immediately of any changes by contacting Partner Support. This is critical to minimizing order cancellations from out-of-stock issues. Any changes to pricing must be communicated to Partner Support at least 3 business days in advance of the change going into effect.
Retail Partners can submit new SKUs for consideration at any time by contacting Decovo Partner Support. Partner Support reviews all new submissions and reserves the right to edit or reject submissions.