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Latest Updates [as of 6/14/2018]
[New!] Launch of WellSpace
Retail Partner Agreement & Policies
Options for connecting your product catalog to Decovo
Does Decovo charge any fees?
How do I edit stock levels, prices, and product descriptions on Decovo?
What products are prohibited from being sold on Decovo?
How does Decovo's app for Shopify work in more detail?
Who is responsible for shipping the order?
What steps do I need to take to ship a new order to a customer?
Can customers outside of the United States order my products through Decovo?
Where do I add/update the tracking number information for a new order?
The Decovo Returns Process
My products are non-returnable (final sale). Can they still be sold on Decovo?
How do I change/update the return policy for my products listed on Decovo?
Marketing & Promotions
How do promotions and marketing work?
Examples of Partner Stores & Content
Search & Discovery
How do I search for partners on Decovo?
How am I notified when a product of mine is being featured by a partner on Decovo?
How are products added to a partner's Decovo store and content?
Payment Remittance Process