Customers

Contact Us

• Need Assistance?

Orders

• How can I check on the status of my order?
• How long will it take for my order to arrive?
• Can my order be modified after it has been placed?

Shipping Information

• Shipping Overview
• How long will it take for my order to arrive?
• Where do you ship?
• What if I want to send a gift?

Payments

• What payment methods do you accept?
• Does Decovo charge sales tax?
• How do I apply my discount code?
• Pricing

Managing Your Account

• What do I do if I forgot my password?
• How do I change my password?
• How do I view my saved items?

Returns

• What is your return policy?
• What is your exchange policy?
• How do I set up a return?
• How will I know when my return has been received?
• When should I expect my refund to be processed?
• I'm missing items from my order. What should I do?
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Press Inquiries

• Who do I contact for press inquiries?

Selling on Decovo

• Are you interested in selling your products on Decovo?